Shipping & payment
We ship with Deutsche Post or DHL; large units are delivered by freight forwarder. You will receive the tracking number by e-mail as soon as the goods have been shipped. Collection is possible by prior arrangement.
Germany
Free shipping from €89Delivery time 2–5 working days
Below €89, shipping depends on the shipping class of the items. If your basket contains items with different shipping classes, the higher one applies.
Austria, Switzerland and the EU
| Destination | up to 0.5 kg | up to 1 kg | Parcel up to 10 kg | Parcel up to 31.5 kg | free from (excl. freight) | Freight |
|---|---|---|---|---|---|---|
| Austria | €9.90 | €12.49 | €14.90 | €29.90 | €149 | €119.00 |
| Switzerland, Liechtenstein | €10.90 | €13.90 | €19.90 | €34.90 | €249 | €169.00 |
| EU zone 1Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Czech Republic | €9.90 | €12.49 | €14.90 | €29.90 | – | on request |
| EU zone 2Bulgaria, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Hungary, Cyprus | €11.90 | €15.90 | €19.90 | €34.90 | – | on request |
Delivery time parcel 3–10 working days, freight 5–10 working days. The weight levels refer to the total weight of the basket. Companies that provide their valid VAT ID with their order receive their goods tax-free. We deliver freight goods to other EU countries on request.
Other countries
Shipping costs depend on the weight of the basket, tax-free. Please note that for cross-border deliveries outside the EU (e.g. Switzerland), import VAT and possibly customs duties may apply, which are payable by you.
Gibraltar, Canary Islands, Montenegro, Norway, Serbia, Ukraine
| Weight | Price |
|---|---|
| up to 0.5 kg | €12.90 |
| up to 1 kg | €17.90 |
| up to 10 kg | €33.90 |
Payment methods
Deliveries within Germany
- PayPal
- Credit card (via PayPal)
- Google Pay
- Purchase on account with Ratepay
- Prepayment (bank transfer)
- Cash on delivery (plus €6.50 COD fee)
- Cash payment on collection
Deliveries abroad
- PayPal
- Credit card (via PayPal)
- Google Pay
- Purchase on account with Ratepay (in selected countries)
- Prepayment (bank transfer)
Unless otherwise stated in the respective product description.